A Simple Guide to Employee Productivity

11/11/2010

We’re all busy, so here’s some quick advice on how to get the most from your staff! Of the millions of words written about productivity, there are really just three things you need to remember. For your employees to work the way you’d like them to, they need:

When, where and how do you find the people you need?

29/10/2010

The global financial crisis will impact how businesses attract, retain, develop and manage people, especially in the financial services industry. Based on our specialist experience, research and observations, we can say with confidence that:

Employee Engagement and Your Bottom Line

22/10/2010

In this article, we take a closer look at employee engagement, or an employee’s emotional and intellectual commitment to their organisation.

Can You Deliver on Your Client Value Proposition?

05/10/2010

When you make a promise to a client, are you confident your staff can – and will – keep it?  Key Performance Indicators (KPIs) and managing staff performance are popular management concepts.  This article looks at their practical application and importance in providing a consistent quality service for your clients.

What’s Your (Financial) New Year’s Business Resolution?

21/09/2010

If you want to grow your business, you must find, engage and retain top employees.  With current low unemployment, high staff mobility and skills shortages in Australia, how you recruit and manage your people is highly significant in determining your ongoing success.

Three Simple Steps to a Great Team

14/09/2010

We all want teams that work together productively, even when we’re not there.  How to you achieve this goal? Here are my three simple steps to having a ‘dream team’.

Team Leaders: Five Key Questions about Your Team

07/09/2010

Do you have your ‘dream team’ working happily and productively in your business or your department?  Perhaps you feel there’s still room for improvement.  Below are five questions to help you identify the gaps in your team’s effectiveness, with ‘best practice tips’ for your consideration.

Good Luck or Good Management?

01/09/2010

We often talk about finding the right employee as if it’s more about good luck than good management.  Imagine if we spoke about other major business ‘purchases’ in the same way: “I had a gut feeling we should invest $20,000 in new software” or “It just felt like we should restructure now”.

Whats causing Your Staffing Headaches

When you get a headache, you know it’s a symptom caused by something else, right? It could be stress or caffeine withdrawal that is the root cause. We can take a tablet to cure the symptom, but unless we attack the underlying problem, relief is only temporary.

Top Interview Secrets of the Experts

Have you ever had the experience of employing someone who you “just loved” when you interviewed them, only to face future disappointment when they turned out not to be the person you thought they were?

How Profitable are your People Management Practices

When you look at businesses that really shine, regardless of their size, age, market or niche, their success can always be traced back to having exceptional employees.  Attracting and retaining exceptional employees – the best talent – is only sustainable with exceptional employment practices.

A Short Guide to Difficult Conversations

Are you avoiding a conversation you know you must have?  Quite often it’s because you don’t know where to start.  Here’s a checklist of things to consider as you approach that conversation you’ve been avoiding.