Archive for 'Case studies'
Case Study: Online Recruiting
Posted on21. Dec, 2011 by susan.
The first time I met Frank Stillone, managing director of The Silent Partner, he was looking for a ‘robust’ recruitment process. Finding the right people was difficult. Most didn’t live up to what was required for the role. Mistakes and poor performance from his staff were costing him business. He needed a better way [...]
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If I knew then what I know now…
Posted on16. Nov, 2011 by susan.
Wouldn’t you love to go back to being 16 – when you knew it all? Teenagers are a great reminder that we don’t – and can’t – know everything. The best we can do is limit the extent and the risks of our ignorance. One very rewarding aspect of our work is giving people information [...]
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How’s your balance?
Posted on18. Jul, 2011 by susan.
A recent conversation with Thea Foster of Added Value Corporation prompted this article. Thanks for the inspiration, Thea! We all know that to run a successful business, department or team requires consistent achievement across several disciplines. Typically we need to perform well across finance, marketing, sales, service delivery, planning, technology and people. And it’s quite [...]
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Are you ready for the long goodbye?
Posted on29. Mar, 2011 by susan.
Last week’s article on how many employees want to change jobs – and why – had some great feedback. If you missed the article, click here to read it. Among the responses to the article was this: Hi Susan Sometimes I can’t let your articles go by without comment. I am stunned at the stats. [...]
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Latest research bosses should know about
Posted on22. Mar, 2011 by susan.
According to the latest annual ‘Hunting the (Hidden) Hunters’ report from CareerOne, longer hours, inadequate resources and a reluctance of organisations to increase salaries are factors driving workers to hand in their resignation. 82% of Australian workers considered changing jobs last year 37% of employees are actively pursuing new roles The following comment was posted [...]
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Looking for fresh ideas? Ask your staff!
Posted on14. Mar, 2011 by susan.
The people working for you are an often untapped source of ideas. Companies such as Google and Apple are renowned for their ability to use this resource. Are you making the most of yours? Tomorrow I’m facilitating an annual strategic planning day for a client I’ve been coaching since 2004. As an established and successful [...]
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Is ignorance really bliss?
Posted on31. Jan, 2011 by susan.
“When ignorance is bliss, ’tis folly to be wise.” – Thomas Gray, 1742. We often hear this quote, but would living by it be a useful strategy? In business and at work, as in other areas of life, we may experience: 1. Blissful ignorance – not knowing you don’t know. Often comes before a crisis! [...]
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Three things you should know about yourself
Posted on23. Nov, 2010 by susan.
…and anyone you employ! Talking to a client yesterday about the potential to promote a staff member, I was reminded (again) of the power of awareness of our strengths and limitations. Whether you’re hiring new staff or developing existing staff, positive change has to start from a point of knowledge and acknowledgement. Even if you [...]
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Wondering what your team’s thinking?
Posted on12. Jul, 2010 by susan.
Those who attended our webinar ‘How to Make Your Good Team Great’ last week already know about our ‘Team Health Check’. (And with our special offer to webinar participants, their requests are coming in fast!) The Team Health Check has been designed to give you a snapshot of how things are in your team. [...]
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Case Study: Team Tuning
Posted on21. Jun, 2010 by susan.
Many businesses are blessed with highly motivated and engaged staff who are industriously working toward their strategic goals. Working as a team comes naturally to these employees and they are keen to find ways to work better together. I was fortunate enough to work with one such team recently to fine-tune their team performance. Process All five members of [...]
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When does a 'group' become a 'team'?
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Wondering what your team's thinking?
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Are you compliant with employment standards?
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1 in 3 candidates lie. Will you hire a liar?
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Looking for some workplace magic?
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susan: Thanks, William, for your comment. Your approach ...
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William Mills: Our CVP is well understood and most importantly it...
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John Drury: Hi Susan I totally agree with your article. Coa...
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