Archive for 'engagement'
Critical skill shortage 4: People management
Posted on20. Jun, 2011 by susan.
This is the fifth article in a series based on data about skills shortages in the banking and finance sector, collected in the Kelly Skills at Work 2010 study. See our blog for previous articles in this series. The ability to lead, motivate and inspire others is another skill that was identified as being critical [...]
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What makes a good manager?
Posted on07. Feb, 2011 by susan.
What makes ‘a good manager’? Leadership Management Australasia (LMA) released a summary of the key findings of the Leadership, Employment and Direction (LEAD) Survey in December 2010. This list of ’22 Characteristics of Good Managers’ makes interesting reading. How many can you check off for yourself or your managers? Is trustworthy and open in approach [...]
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‘Tis the season to be jolly…
Posted on30. Nov, 2010 by susan.
It’s the time of the year for the annual Christmas party ‘do and don’t’ list. You can find our checklist elsewhere on this blog. We have the kind permission of leadership expert, Stephen Bell of iHR Australia, to share the following article with our readers. While conceding that it is “tiresome” for HR to send out the [...]
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Why rewards (often) don’t work
Posted on25. Oct, 2010 by susan.
Many managers try very hard to find new and more effective ways to motivate their staff through rewards. Are you one of them? Could seeking to motivate people with monetary rewards ultimately be a waste of time, effort and money? Take a look at this video animation (just 11 minutes long) of a talk given by Daniel Pink and [...]
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Ten Top Tips from Savvy CEOs
Posted on18. Oct, 2010 by susan.
Last Tuesday, the PricewaterhouseCoopers Master of Business Series hosted a panel discussion on ‘How can I harness the passion of my people to fuel my business growth?’ This is a topic of interest to all managers, so I’ve provided a summary below. The panel members were: Steve McCarthy (CEO, Adshel), Tracey Mitchell (MD, Mitchell Personnel [...]
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The five step skills shortage strategy
Posted on12. Oct, 2010 by susan.
One of the constants in running a business is the challenge of attracting and retaining high quality staff. We have seen businesses opting to improve productivity among existing staff and control their recruitment budgets since the GFC hit Australia. At the same time, unemployment is staying low and the number of jobs advertised is slowly [...]
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The one thing you need to know about performance…
Posted on21. Sep, 2010 by susan.
…and retention. Warning: What you are about to read is so obvious you’ll wonder why you haven’t already used it in selection and performance management! Enjoyment Performance Theory states that an individual will perform more effectively in a job if that individual: 1. Enjoys the tasks required by that job; 2. Has interests that relate to the [...]
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Communication failure
Posted on06. Sep, 2010 by susan.
If I had to pick one issue that is the most prevalent in my work with teams, it is – without doubt - communication. Experience with our Team Health Check shows that this is the hardest thing for many team leaders to get right, despite their best intentions. Here are some of the reasons why communication [...]
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Banking on your reputation
Posted on10. Aug, 2010 by susan.
If your chances of being hired or promoted – or winning a new client - depended 20% on your qualifications and 80% on your reputation, would you need to change your behaviour? I’m sure for most readers, the answer is ‘no’ because you are already aware of how important your reputation is to your success. In [...]
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Looking for some workplace magic?
Posted on29. Jul, 2010 by susan.
On my way back from Melbourne last week, I sat near a girl who was reading a book called ‘Workplace Magick’. This started me thinking about a lot of things, mostly about how bad things must be at work for someone to hope a book like that might help. Have you ever felt that desperate? [...]
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When does a 'group' become a 'team'?
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Wondering what your team's thinking?
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Are you compliant with employment standards?
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1 in 3 candidates lie. Will you hire a liar?
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Looking for some workplace magic?
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susan: Thanks, William, for your comment. Your approach ...
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William Mills: Our CVP is well understood and most importantly it...
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John Drury: Hi Susan I totally agree with your article. Coa...
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