Archive for 'People Management'
‘Performance + Rewards’ webinar recording
Posted on10. Nov, 2010 by susan.
Conducting performance appraisals and rewarding performance effectively can be two of the biggest challenges you face when managing staff. Are performance reviews something you – and your team – dread having to go through, even to the point of serious procrastination? Ever wondered how to select rewards that will really excite and motivate your staff? [...]
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The 3 C’s of performance and rewards
Posted on08. Nov, 2010 by susan.
There’s not much time for writing today as I’m busily putting the finishing touches on tomorrow’s webinar. If you are planning to reward good performance in your team, here are three things to remember: 1. Always be clear about what you will reward, when and how. Let your team know what you will be measuring [...]
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Why rewards (often) don’t work
Posted on25. Oct, 2010 by susan.
Many managers try very hard to find new and more effective ways to motivate their staff through rewards. Are you one of them? Could seeking to motivate people with monetary rewards ultimately be a waste of time, effort and money? Take a look at this video animation (just 11 minutes long) of a talk given by Daniel Pink and [...]
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Ten Top Tips from Savvy CEOs
Posted on18. Oct, 2010 by susan.
Last Tuesday, the PricewaterhouseCoopers Master of Business Series hosted a panel discussion on ‘How can I harness the passion of my people to fuel my business growth?’ This is a topic of interest to all managers, so I’ve provided a summary below. The panel members were: Steve McCarthy (CEO, Adshel), Tracey Mitchell (MD, Mitchell Personnel [...]
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The five step skills shortage strategy
Posted on12. Oct, 2010 by susan.
One of the constants in running a business is the challenge of attracting and retaining high quality staff. We have seen businesses opting to improve productivity among existing staff and control their recruitment budgets since the GFC hit Australia. At the same time, unemployment is staying low and the number of jobs advertised is slowly [...]
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Turn your ‘better than nothing’ into ‘really something’
Posted on28. Sep, 2010 by susan.
A comment by a client yesterday started me thinking about our willingness to settle for less than ideal when we could be seeking the best. With a little extra effort when recruiting staff, your business results can be ‘really something’ rather than ‘better than nothing’. First, some research on recruitment in small to medium enterprises… The [...]
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The one thing you need to know about performance…
Posted on21. Sep, 2010 by susan.
…and retention. Warning: What you are about to read is so obvious you’ll wonder why you haven’t already used it in selection and performance management! Enjoyment Performance Theory states that an individual will perform more effectively in a job if that individual: 1. Enjoys the tasks required by that job; 2. Has interests that relate to the [...]
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Can you deliver on your Client Value Proposition?
Posted on14. Sep, 2010 by susan.
When you make a promise to a client, are you confident your staff can – and will – keep it? Many businesses, especially in financial services, struggle to identify and define their client value proposition (CVP). The AFA 2010 White Paper provides valuable insights from consumer research. One area covered in the research was ‘loyalty drivers’. [...]
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Communication failure
Posted on06. Sep, 2010 by susan.
If I had to pick one issue that is the most prevalent in my work with teams, it is – without doubt - communication. Experience with our Team Health Check shows that this is the hardest thing for many team leaders to get right, despite their best intentions. Here are some of the reasons why communication [...]
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Overcoming deception
Posted on31. Aug, 2010 by susan.
We are often asked by recruitment consultants and employers if it is easy to ‘cheat’ on the Harrison Assessment. The short answer is “no”! The following article, from Dr Dan Harrison’s ‘Best Practices in Talent Assessment’, explains why HA is different. One of the biggest challenges of any behavioural assessment is to determine how truthfully [...]
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When does a 'group' become a 'team'?
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Wondering what your team's thinking?
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Are you compliant with employment standards?
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1 in 3 candidates lie. Will you hire a liar?
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Looking for some workplace magic?
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Fran: Great points made here Susan, I would say that all...
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susan: Thanks, William, for your comment. Your approach ...
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William Mills: Our CVP is well understood and most importantly it...
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John Drury: Hi Susan I totally agree with your article. Coa...