BALANCE AT WORK BLOG

Is ignorance really bliss?

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“When ignorance is bliss, ’tis folly to be wise.” – Thomas Gray, 1742.

We often hear this quote, but would living by it be a useful strategy?

In business and at work, as in other areas of life, we may experience:

1. Blissful ignorance – not knowing you don’t know.  Often comes before a crisis!

2. Ignorance by choice – you know that you don’t know, but you like it that way!  Examples:  Someone who chooses not to listen to or watch news reports, a manager who doesn’t ask for staff feedback, businesses  who don’t survey their clients.

3. Wilful ignorance – you actually know the facts (unlike 1 and 2 above) but you choose to act as if you don’t know.  Examples:  Drivers who ignore road rules, businesses that survey staff and/or clients then don’t act on the feedback.

Ignorance can be risky, threatening the viability of business and your own peace of mind. Ignorance can cost you opportunities, money and relationships.

What are you ignoring right now?

Here are some examples of how clients have used Balance at Work’s  services to identify their bline spots:

  • Pre-employment assessments and interviewing of candidates
  • Staff feedback interviews and online surveys
  • Team analysis and coaching
  • Professional development
  • Strategic planning days
  • Executive coaching
  • Career counselling
  • Exit interviews

Can we help you?

PS.  Last week, we asked for your feedback on our weekly articles.  This is your chance to tell us what you think, let us know what we could improve and make suggestions for future topics.  A big ‘thank you’ to all those readers who have already given us two minutes to complete our online survey.  We are very grateful to you for sharing your thoughts!

Take the survey now – it will close on Friday 4 February 2011.

We look forward to your feedback!

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"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things. "
By Sam Refshauge, CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
By Jessica Hill, Head of People and Culture, Choice
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By Chris Bulmer, National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
By Benoit Ribe, HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead, employee and team development sessions."
By Shaun Stanfield, Managing Director, Insurance Advisernet

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