BALANCE AT WORK BLOG

trust

Three management mistakes you don’t even know you’re making

In our work with business owners, we have observed three beliefs that can hold them back from managing better, often…

Recruitment’s biggest myth

It amazes me how many people still believe: The more candidates you have to choose from, the better your chance…

5 reasons to reduce ‘clutter’ and grow your business

A recent visit to a local boutique was a stark reminder of the main drawback of trying to be all…

Want better customer service?

Qantas is planning to give financial bonuses to cabin crew and other staff based on customer satisfaction (Sydney Morning Herald,…

Not everyone wants to learn, you know…

Have you ever tried training someone and felt like you were getting nowhere? This was one of my early HR…

Why are you wasting time?

We all know ‘time is money’ yet we are sometimes willing to throw away time to an extent most of…

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new employees

Three steps to successful collaborations

This post is part of a series on collaboration. See this previous post for more on how working together can…

Succession: Your people plan

People are the key to a successful business succession plan, but do we always pay enough attention to the human…

Employee on the way out

A lesson in valuing your intuition

When you have a decision to make, do you put more emphasis on analysis or intuition? If you believe decisions…

"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things. "
By Sam Refshauge, CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
By Jessica Hill, Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
By Chris Bulmer, National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
By Benoit Ribe, HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead, employee and team development sessions."
By Shaun Stanfield, Managing Director, Insurance Advisernet

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