Tag Archives: career

BALANCE AT WORK BLOG

Why job fit matters for business

Career guru Kate Southam, wrote on her Cube Farmer blog last week  “Whether it is a pair of shoes or a job role, wrong fit hurts”.

The wrong fit hurts employees and the companies they work for, their colleagues and their customers.  The discomfort they are feeling radiates in all directions and can have substantial negative impacts on your business.  Discomfort degenerates into real pain when you have to deal with a resignation or dismissal.

Why choose to go through the pain when there’s a much easier way?

Kate says:  …with shoes, you are more likely to know your size.  With jobs, people don’t often sit down and work out their ‘size’ before they go shopping for a new role.

We say:   Far too often, managers don’t sit down and work out what they’re really looking for before they go shopping for people to fill roles.

We see the results of this ‘mutual mystification’ around us daily with disinterested and unmotivated staff. 

The most common manifestation is in poor customer service.  Other symptoms are bullying, absenteeism and even outright sabotage.

If you’re serious about avoiding pain, this article is a good starting point.

If you need more convincing that the upfront work will be worth the effort, see this article about customer service (SMH, 28 July 2011).

And if you really don’t think you have a problem because your staff aren’t complaining, it might be time to revisit this blog post.

We would love to help you ease the discomfort.  Better still, we can show you how to avoid it.  Contact us for more information.

 

"The last couple of years at batyr has seen incredible growth and the Balance at Work team has supported us along the way. They have helped us improve leadership skills across the team by helping us source and manage mentors, and even engaging as mentors themselves. As a young and fresh CEO Susan has also supported me personally with genuine feedback and fearless advice to achieve great things. "
By Sam Refshauge, CEO, batyr
"We used the Harrison Assessment tools followed by a debrief with Susan, for career development with staff, which then allowed us to work with Susan to create a customised 360 degree review process. Susan has a wealth of knowledge and is able to offer suggestions and solutions for our company. She is always ready to get involved and takes the time to show her clients the capability of Harrison Assessments. "
By Jessica Hill, Head of People and Culture, Choice
"Balance at Work are the ideal external partners for us as they completely get what we are trying achieve in the People and Culture space. Their flexibility and responsiveness to our needs has seen the entire 360 approach being a complete success. The online tool and the follow up coaching sessions have been game changers for our business. The buzz in the organisation is outstanding. Love it! Thanks again for being such a great support crew on this key project."
By Chris Bulmer, National GM Learning and Development, ISS Australia
"We use Harrison Assessments with our clients to support their recruitment processes. We especially value the comprehensive customisable features that allow us to ensure the best possible fit within a company, team and position. Balance at Work is always one phone call away. We appreciate their valuable input and their coaching solutions have also given great support to our clients."
By Benoit Ribe, HR Solutions Manager, Polyglot Group
"The leadership team at Insurance Advisernet engaged Susan from Balance at Work to run our leadership development survey and learning sessions. Susan was very professional in delivering the team and individual strengths and opportunities for growth. Susan's approach was very "non corporate" in style which was refreshing to see. I can't recommend Balance at Work more highly to lead, employee and team development sessions."
By Shaun Stanfield, Managing Director, Insurance Advisernet

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