Clients | Balanceatwork Blog

Banking on your reputation

Posted on10. Aug, 2010 by susan.

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If your chances of being hired or promoted – or winning a new client - depended 20% on your qualifications and 80% on your reputation, would you need to change your behaviour? I’m sure for most readers, the answer is ‘no’ because you are already aware of how important your reputation is to your success. In [...]

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Top Business Ideas in the Aftermath of the GFC

Posted on31. May, 2010 by susan.

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This is a guest post from The Quinn Group: The Global Finance Crisis was a trying time in the lifecycle of any business. The good news is that we are seeing some softening effects from the GFC and there are certainly things that you are able to do to help your business run smoothly: Turn [...]

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Networking gets personal

Posted on11. May, 2010 by susan.

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Have you noticed how personal business has become recently? In this post-GFC era of distrust of corporations, we are relying more and more on the individual relationships we build to grow our businesses. This is more important than ever before for financial services. Yesterday I spoke with Dr Jim Taggart of Taggart Group about his recent doctoral thesis. Jim [...]

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What I learnt about business in two days in Hong Kong

Posted on10. May, 2010 by susan.

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Last week I attended expert level training on Harrison Assessments, delivered by the founder, Dr Dan Harrison. It was wonderful to have the opportunity to learn from Dan himself, as well as the many experienced users from around Asia. It was also my first visit to Hong Kong and led me to reflect on what we could learn [...]

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Are you confident you can deliver on your Client Value Proposition?

Posted on12. May, 2009 by susan.

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When you make a promise to a client, are you confident your staff can – and will – keep it? Key Performance Indicators (KPIs) and managing staff performance are popular management concepts. This article looks at their practical application and importance in providing a consistent quality service for your clients. In the Future Ready III [...]