Practice | Balanceatwork Blog

How will recent federal government changes affect you?

Posted on26. May, 2009 by susan.

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There have been a number of recent changes at the federal government level in Australia that affect employers. We recommend you take the time to find out more about them. 1. Fair Work Bill Significant changes to industrial relations are on the way and they will affect your business. The Fair Work Bill 2008 will come into operation on [...]

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Are you confident you can deliver on your Client Value Proposition?

Posted on12. May, 2009 by susan.

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When you make a promise to a client, are you confident your staff can – and will – keep it? Key Performance Indicators (KPIs) and managing staff performance are popular management concepts. This article looks at their practical application and importance in providing a consistent quality service for your clients. In the Future Ready III [...]

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People + Practice

Posted on01. May, 2009 by susan.

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Mayor of Penrith, Jim Aitken OAM, celebrates 50 years as an entrepreneur this year. Jim’s first enterprise was selling papers, magazines and cigarettes from a window at Penrith railway station. Today his businesses include real estate, restaurants and gift shops and employ over 200 people. We asked Jim to share some of his people management [...]

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More profit from your practice

Posted on25. Apr, 2009 by susan.

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How profitable are your people management practices? You already understand the importance of excellent practice management in helping you deliver on your client value proposition. When you look at businesses that really shine, regardless of their size, age, market or niche, their success can always be traced back to having exceptional employees. Attracting and retaining [...]