Tag Archives: retention
Critical skill shortage 4: People management
Posted on20. Jun, 2011 by susan.
This is the fifth article in a series based on data about skills shortages in the banking and finance sector, collected in the Kelly Skills at Work 2010 study. See our blog for previous articles in this series. The ability to lead, motivate and inspire others is another skill that was identified as being critical [...]
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Are you ready for the long goodbye?
Posted on29. Mar, 2011 by susan.
Last week’s article on how many employees want to change jobs – and why – had some great feedback. If you missed the article, click here to read it. Among the responses to the article was this: Hi Susan Sometimes I can’t let your articles go by without comment. I am stunned at the stats. [...]
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Latest research bosses should know about
Posted on22. Mar, 2011 by susan.
According to the latest annual ‘Hunting the (Hidden) Hunters’ report from CareerOne, longer hours, inadequate resources and a reluctance of organisations to increase salaries are factors driving workers to hand in their resignation. 82% of Australian workers considered changing jobs last year 37% of employees are actively pursuing new roles The following comment was posted [...]
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The 3 C’s of performance and rewards
Posted on08. Nov, 2010 by susan.
There’s not much time for writing today as I’m busily putting the finishing touches on tomorrow’s webinar. If you are planning to reward good performance in your team, here are three things to remember: 1. Always be clear about what you will reward, when and how. Let your team know what you will be measuring [...]
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Why rewards (often) don’t work
Posted on25. Oct, 2010 by susan.
Many managers try very hard to find new and more effective ways to motivate their staff through rewards. Are you one of them? Could seeking to motivate people with monetary rewards ultimately be a waste of time, effort and money? Take a look at this video animation (just 11 minutes long) of a talk given by Daniel Pink and [...]
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The one thing you need to know about performance…
Posted on21. Sep, 2010 by susan.
…and retention. Warning: What you are about to read is so obvious you’ll wonder why you haven’t already used it in selection and performance management! Enjoyment Performance Theory states that an individual will perform more effectively in a job if that individual: 1. Enjoys the tasks required by that job; 2. Has interests that relate to the [...]
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Communication failure
Posted on06. Sep, 2010 by susan.
If I had to pick one issue that is the most prevalent in my work with teams, it is – without doubt - communication. Experience with our Team Health Check shows that this is the hardest thing for many team leaders to get right, despite their best intentions. Here are some of the reasons why communication [...]
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When does a ‘group’ become a ‘team’?
Posted on06. Jul, 2010 by susan.
This question came to mind last weekend, when I had the good fortune to attend ‘Wintersong 2010′ an annual choral workshop held in the Blue Mountains. The weekend revolved around learning and performing diverse works arranged for choir - with 90 other singers from all over the country. Composer and musician, Paul Jarman led us in an amazing workshop. [...]
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Could your team use a tune-up?
Posted on21. Jun, 2010 by susan.
My car currently has a small niggling problem that’s not serious, but I know I should do something about it. Perhaps you’ve had a similar experience, with a car, computer or other technology? Have you ever had the same sort of nagging thoughts about your team at work? Things are running smoothly, but you know they could probably be [...]
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One little word you can’t ignore
Posted on09. Mar, 2010 by susan.
A client in Western Australia recently called regarding a profile we had just provided for a candidate. When shown the report, the candidate had questioned its validity because some of the traits listed appeared to be contradictory. We notice contradictions because we are conditioned to thinking in terms of opposites: good and evil, right and wrong, [...]

