Tag Archives: strategy
Hazard reduction, backburning or putting out spot fires?
Posted on20. Sep, 2011 by susan.
As we experience our first bushfires of the season in the Blue Mountains, I think there’s a good analogy between the practices above and how managers behave. Hazard reduction is the practice of burning, clearing and other practices done in advance of the fire season with the aim of reducing the impact of any future [...]
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Writing an effective job advertisement
Posted on05. Sep, 2011 by susan.
The development of a job advertisement is a crucial part of the recruitment and selection process to enhance the employer’s capability to attract the right pool of applicants for their role. This extends to where you advertise and under which category you post the advertisement. This article will step you through writing your advertisement and [...]
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How referable is your business?
Posted on12. Apr, 2011 by susan.
Lead generation is now more important than ever and client referrals are the most profitable way to build your business. Do you have a systematic referral process that makes it easy for your clients to refer you to others? Given the volatility in the market and the caution among clients, it is now more important [...]
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Latest research bosses should know about
Posted on22. Mar, 2011 by susan.
According to the latest annual ‘Hunting the (Hidden) Hunters’ report from CareerOne, longer hours, inadequate resources and a reluctance of organisations to increase salaries are factors driving workers to hand in their resignation. 82% of Australian workers considered changing jobs last year 37% of employees are actively pursuing new roles The following comment was posted [...]
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Looking for fresh ideas? Ask your staff!
Posted on14. Mar, 2011 by susan.
The people working for you are an often untapped source of ideas. Companies such as Google and Apple are renowned for their ability to use this resource. Are you making the most of yours? Tomorrow I’m facilitating an annual strategic planning day for a client I’ve been coaching since 2004. As an established and successful [...]
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Three things you should know about yourself
Posted on23. Nov, 2010 by susan.
…and anyone you employ! Talking to a client yesterday about the potential to promote a staff member, I was reminded (again) of the power of awareness of our strengths and limitations. Whether you’re hiring new staff or developing existing staff, positive change has to start from a point of knowledge and acknowledgement. Even if you [...]
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Can you deliver on your Client Value Proposition?
Posted on14. Sep, 2010 by susan.
When you make a promise to a client, are you confident your staff can – and will – keep it? Many businesses, especially in financial services, struggle to identify and define their client value proposition (CVP). The AFA 2010 White Paper provides valuable insights from consumer research. One area covered in the research was ‘loyalty drivers’. [...]
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3 simple ways to get more done
Posted on03. Aug, 2010 by susan.
Did you know you can be more effective, for longer periods, if you pay more attention to what you’re doing? (We covered the possibility of doing less to achieve more in an earlier post on multi-tasking.) Driving a manual car recently after many years of driving automatics – and the extra concentration that required to get [...]
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Workplace Flexibility and the Recovery – Risks and Opportunities
Posted on07. Jun, 2010 by susan.
By Kerry Fallon Horgan, Keeping Good Companies Journal, Chartered Secretaries Aust The global financial crisis and the introduction of flexibility requirements in the Australian National Employment Standards have focused renewed attention on workplace flexibility. Harry Stout, ING Australia CEO, says “As a result of the GFC we have had to find creative ways of best [...]
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‘Fresh Ideas for Work and Family’ Grants Start Now
Posted on25. Feb, 2010 by susan.
Grants to make your business family friendly The “Fresh Ideas for Work and Family” Grants Program helps small businesses set up family friendly work practices. If you have a small business with between 1 and 14 employees then funding of up to $15,000 is available to help you with your work/life balance initiatives. These initiatives [...]
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When does a 'group' become a 'team'?
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Wondering what your team's thinking?
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Are you compliant with employment standards?
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1 in 3 candidates lie. Will you hire a liar?
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Looking for some workplace magic?
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susan: Thanks, William, for your comment. Your approach ...
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William Mills: Our CVP is well understood and most importantly it...
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John Drury: Hi Susan I totally agree with your article. Coa...
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