Tag Archives: values
A lesson in valuing your intuition
Posted on10. Jan, 2012 by susan.
When you have a decision to make, do you put more emphasis on analysis or intuition? If you believe decisions must be based on logic, it could be time to listen to your heart a little more often. That niggling doubt could be a sign you need to pay more attention to your intuition. Initially [...]
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Is ignorance really bliss?
Posted on31. Jan, 2011 by susan.
“When ignorance is bliss, ’tis folly to be wise.” – Thomas Gray, 1742. We often hear this quote, but would living by it be a useful strategy? In business and at work, as in other areas of life, we may experience: 1. Blissful ignorance – not knowing you don’t know. Often comes before a crisis! [...]
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Top 10 of 2010
Posted on10. Jan, 2011 by susan.
We’re ready for a big year in 2011! Before we get too far into the new year and a new decade, we decided to take a look back and compile this list for you, of the favourite posts from our blog in 2010. In case you missed any of them, you can read them right [...]
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December? Already? Really? Really!
Posted on06. Dec, 2010 by susan.
It’s common at this time of year for us to wonder where the year has gone… Perhaps you’re also wondering what you’ve actually achieved this year, especially if you didn’t start 2010 with some clear goals in mind. As we reflect on the past year and prepare for the next, consider starting a ‘done’ list [...]
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‘Tis the season to be jolly…
Posted on30. Nov, 2010 by susan.
It’s the time of the year for the annual Christmas party ‘do and don’t’ list. You can find our checklist elsewhere on this blog. We have the kind permission of leadership expert, Stephen Bell of iHR Australia, to share the following article with our readers. While conceding that it is “tiresome” for HR to send out the [...]
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Why rewards (often) don’t work
Posted on25. Oct, 2010 by susan.
Many managers try very hard to find new and more effective ways to motivate their staff through rewards. Are you one of them? Could seeking to motivate people with monetary rewards ultimately be a waste of time, effort and money? Take a look at this video animation (just 11 minutes long) of a talk given by Daniel Pink and [...]
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Can you deliver on your Client Value Proposition?
Posted on14. Sep, 2010 by susan.
When you make a promise to a client, are you confident your staff can – and will – keep it? Many businesses, especially in financial services, struggle to identify and define their client value proposition (CVP). The AFA 2010 White Paper provides valuable insights from consumer research. One area covered in the research was ‘loyalty drivers’. [...]
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Banking on your reputation
Posted on10. Aug, 2010 by susan.
If your chances of being hired or promoted – or winning a new client - depended 20% on your qualifications and 80% on your reputation, would you need to change your behaviour? I’m sure for most readers, the answer is ‘no’ because you are already aware of how important your reputation is to your success. In [...]
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When does a ‘group’ become a ‘team’?
Posted on06. Jul, 2010 by susan.
This question came to mind last weekend, when I had the good fortune to attend ‘Wintersong 2010′ an annual choral workshop held in the Blue Mountains. The weekend revolved around learning and performing diverse works arranged for choir - with 90 other singers from all over the country. Composer and musician, Paul Jarman led us in an amazing workshop. [...]
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Team lessons from the last week in politics
Posted on28. Jun, 2010 by susan.
In Australia, we have had a recent change of Prime Minister. Since then, I’ve been reflecting on what we can learn from these events in terms of having effective teams. 1. People want to be included in decisions that will affect them. The mining industry is just one example. The new PM, Julia Gillard, has recognised this, saying “I [...]
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When does a 'group' become a 'team'?
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Wondering what your team's thinking?
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Are you compliant with employment standards?
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1 in 3 candidates lie. Will you hire a liar?
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Looking for some workplace magic?
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susan: Thanks, William, for your comment. Your approach ...
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William Mills: Our CVP is well understood and most importantly it...
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John Drury: Hi Susan I totally agree with your article. Coa...
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